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Selclene (St. Albans) Ltd • Cleaning – Commercial
Address : Unit 2, Wellington Rd, London Colney, St. Albans AL2 1EY
Phone : 01727 828875
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Helena, November 23, 2017 4:50 pm business - Selclene (St. Albans) Ltd • Cleaning – Commercial
The first cleaner they sent, did not clean properly but kept saying it “would take time to get on top of things”, complaining that she needed more hours. Then the 3rd week she turned up late. No notice, no apology, but instead she kept arguing – that it did not matter what time she arrived, then that was the right time. Horrible attitude not someone I wanted in my house. I aked her to leave and informed Selclene. 2nd lady they sent, would stop and talk for 10mns+ at any oportunity. Walked into my daughters bedroom while she was changing though she was told not to enter that room. Wiped the floors without water, no provided cleaner. Then after 2 weeks she forgot to turn up. For this I paid £98 “arrangement fee” for a total of 5 weeks substanded cleaning that I had do over myself and stress. I cancelled the contract with Selclene. Their reponse was – too bad, no refund, that’s how it is. Their cleaners may have “references” but they are cetainly not trained. Horrible company, sub standard cleaners!!